Star Health strengthens Virtual Doctor Consultations

Andhra Pradesh, August 2026: With the ongoing monsoon season in Andhra Pradesh, a significant rise is being observed in seasonal infectious diseases, including dengue, viral fevers, respiratory infections such as H1N1, and flood-linked illnesses such as leptospirosis.

As families navigate these seasonal health risks, timely medical consultation and early intervention remain critical, Star Health and Allied Insurance Company Limited (NSE: STARHEALTH; BSE: 543412), one of India’s leading standalone health insurance companies, is stepping up its monsoon healthcare outreach in the state. Star Health’s FY26 data for Andhra Pradesh recorded a 13x increase in Home Health Care utilisation in FY26 compared with FY25. The state saw the highest number of Home Health Care cases for dengue, viral fever and lower respiratory tract infection. 

Alongside this growth, the company has seen strong demand for its Virtual Doctor Consultation service across the state, with a growing number of customers choosing it as their first point of medical consultation.The outreach focuses on early investigation and timely medical advice by connecting policyholders to ‘Talk to Star’ and Home Health Care support, while enabling the general public to access free 24/7 Virtual Doctor Consultations through the Star Health Customer app.

 Commenting on the initiative,  Mr. Srinivas KBB , Business Head , Star Health Insurance, said: “This year, we are seeing growing attention around respiratory infections such as H1N1 in addition to dengue and viral fever. Many patients initially dismiss symptoms as a common cold or seasonal fever. Early access to a doctor can help families make informed decisions and seek the right care pathway sooner.

Behind every monsoon infection is a family managing uncertainty, disrupted routines and concern for a loved ones. The 13x increase in Home Health Care utilisation across Andhra Pradesh during FY26 highlights the growing demand for timely support that is easier to access, particularly for children, senior citizens and patients who may find hospital visits difficult.

Our responsibility goes beyond arranging treatment. We want patients and caregivers to feel informed, supported and confident about the next step in their care. Through ‘Talk to Star’, policyholders can receive guidance on Home Health Care or planned hospitalization, while the public can access free 24/7 Virtual Doctor Consultations through the Star Health Customer app. Our focus this monsoon is to help people seek advice early, receive appropriate care and recover with less stress and disruption.”