Delays at Tahsildar offices leave citizens frustrated

Metro India News | KARIMNAGAR

Residents visiting the Urban and Rural Tahsildar offices in Karimnagar are facing difficulties in accessing basic revenue services, with many alleging prolonged delays in the issuance of essential certificates. Despite the government's efforts to streamline public services through online applications and digital platforms, applicants say the benefits have not translated into efficient service delivery at the ground level. Citizens complain that obtaining even a routine certificate often requires repeated visits to government offices over several weeks or even months.

Applicants say they are frequently met with responses such as, "Come back tomorrow," "The file is still under verification," "The Revenue Inspector is on field duty," "The Tahsildar is in a meeting," "The server is not working," or "The document has not yet been signed." Many allege they are sent from one counter to another without their work being completed. According to local residents, similar conditions prevail in both the Urban and Rural Tahsildar offices. Hundreds of people reportedly queue outside the offices from early morning each day, waiting for hours, yet many leave without receiving the required services.

Citizens believe that poor coordination among officials and staff is one of the major reasons for the delays. Students are among those most affected by the backlog. They say delays in obtaining caste, income, residence, and EWS certificates are creating obstacles in applying for scholarships, fee reimbursement, college admissions, hostel admissions, competitive examinations, and government job recruitments. Many fear they could lose valuable educational and employment opportunities because required documents are not being issued within prescribed deadlines.

Expressing concern over the situation, BC Youth Association District President Narsingoju Srinivas said the hardships faced by people at the Karimnagar Urban and Rural Tahsildar offices were unacceptable. He noted that citizens should not have to wait for weeks or months to obtain basic revenue certificates, particularly when students, unemployed youth, farmers, women, and senior citizens depend on these documents for accessing government benefits and opportunities.

He also called on the District Collector to immediately review the functioning of the Tahsildar offices and initiate a focused campaign to dispose of pending applications. The administration, he said, should introduce transparent and accountable mechanisms so that citizens are not forced to make repeated visits to government offices for basic services.