CARE hosts ‘Insurance Summit’

CARE Hospitals hosted the “CARE Insurance Summit 2025” at the Park Hotel on Saturday bringing together senior leaders from insurance companies, TPAs, healthcare providers, and institutional stakeholders to discuss structural alignment across India’s healthcare and insurance ecosystem, with a focus on trust, operational transparency, and patient care. The summit was attended by Dr. Maj. Mukund Kulkarni, Chief Business Officer – Life & Health Insurance, Insurance Information Bureau of India and other senior officials of the CARE group. 

The deliberations centred on reinforcing Uberrima Fides (utmost good faith) as a governing principle in insurer–provider relationships, amid increasing operational complexity, regulatory oversight, and rising cost pressures. Participants underscored the need to move beyond transactional engagement models towards partnership-led frameworks that support ethical decision-making, clinical integrity, and predictable outcomes.

Shalabh Dang, Chief Sales & Marketing Officer, CARE Hospitals mentioned that healthcare and insurance are not parallel systems but are are interdependent pillars of patient trust. He made it clear that at CARE Hospitals, insurers and TPAs are co-custodians of that trust.  Dr. Maj. Mukund Kulkarni, Chief Business Officer – Life & Health Insurance, Insurance Information Bureau of India (IIB) emphasized the need for stronger alignment between insurers and healthcare providers, supported by initiatives such as ROHINI 2.0 and the National Health Claims Exchange (NHCX), to improve transparency and efficiency.

The summit also acknowledged the operational challenges faced by insurers and TPAs, including compliance, medical appropriateness, and turnaround timelines, better patient care and emphasised the importance of consistent communication and shared standards. The CARE Insurance Summit 2025 concluded with a reaffirmation of the need for structured dialogue, institutional trust, and coordinated action to support a resilient, outcome-oriented healthcare system.