Railway officials believe this could unlock substantial growth potential in the lightly serviced small-parcel segment, which remains fragmented and dependent on unorganized players

HEMA SINGULURI  I hyderabad

The Indian Railways and Hyderabad-based AION-Tech Solutions Ltd is to introduce Artificial Intelligence parcel delivery system designed to offer seamless door-to-door connectivity across the country.

The collaboration, built around AION-Tech’s logistics platform ROQIT, signals a significant shift in how small and medium-weight parcels will move across the country in the coming years. Powered by ROU's cloud-native SaaS architecture, this new system unifies door-to-door parcel booking, real-time tracking, smart load planning, and electric first/last-mile delivery into one integrated platform and this marks a major step toward faster, cleaner, and more intelligent logistics across India.

Under the Railway Ministry’s newly awarded contract, ROQIT will design the system that promises to eliminate long-standing operational bottlenecks. Currently, parcel transport through rail suffers from “mixed track usage, Bulk Goods Transport and passenger trains sharing the same routes” etc. which are leading to delays, inefficient scheduling, and limited visibility for the customers. ROQIT’s platform aims to replace these regular constraints with predictive algorithms, real-time data flows, and paperless processes. 

This initiative is said to begin its testing period under the South-Central Railway in January February 2026, with a national roll-out planned after initial evaluations. What makes the project stand out is its emphasis on sustainability, including AION-Tech’s subsidiary ETO Motors, which specializes in electric mobility, by establishing clean first- and last-mile connectivity. 

This aligns with Indian Railways’ broader shift towards expanding its nearly carbon-neutral transport capacity. The system’s planned features represent a radical departure from the manual, paperwork-heavy methods that still dominate the logistics sector. 

Customers will be able to book parcels instantly through a mobile app, track shipments in real time, pay digitally, and schedule pickups and deliveries at their doorstep. This makes the regular lengthy processes to sooner and smoother deliveries. A mobile app with a marketplace-style interface will allow users to compare logistics with partners by speed, distance, and cost an option currently unavailable in most conventional parcel systems.

Railway officials believe this could unlock substantial growth potential in the lightly serviced small-parcel segment, which remains fragmented and dependent on unorganized players. By plugging into the vast national rail network, the partnership hopes to create a logistics backbone that is faster, more predictable, and dramatically more transparent. Railways could soon operate one of the country’s most advanced parcel logistics platforms that merges rail efficiency with the convenience of app-driven doorstep delivery if the innovation performs well.