MakeMyTrip Unveils Myra 2.0

Gurugram, May 19, 2026: MakeMyTrip, India's leading online travel company, today announced a major evolution of Myra, its AI-powered travel assistant, now capable of taking a traveler from initial search all the way through to confirmed, paid booking, within a single conversational interface, and entirely by voice if desired. 

Myra can handle the full spectrum of traveller intent, from a simple one-line search to a request with multiple layered constraints. For example, a family planning a Varanasi trip can ask Myra for a hotel with vegetarian restaurant, ramp access for an elderly parent, and connecting rooms for four.

These are constraints that would normally mean opening several tabs or even calling the property to confirm. Myra surfaces options that meet all three. Equally, a traveller planning a Mumbai–São Paulo trip with a four-year-old, routed through Addis Ababa, can ask whether a transit visa is required and whether the child needs one of her own. Myra will surface the relevant rules for both passengers, prompt for a passport upload to auto-fill traveller details and confirm the booking, all in the same conversation.

The launch comes as Myra crosses 3 million conversations a quarter, with over 45% of usage now coming from Tier-2 and smaller cities. Travellers who engage Myra convert at 10% higher rates than those on traditional, filter-led journeys. The upgrade is designed to deepen that loop by closing the gap between conversation and confirmed booking, and by making it one seamless conversational flow within the same UI.

Voice usage runs roughly 50% higher in non-metro markets than in metros, 70% of voice queries come in Hinglish, and voice prompts are around 40% longer and more complex than text inputs, a sign of deeper engagement and allows us richer intent capture. The upgraded version of Myra is currently being rolled out. Much like the earlier version of Myra, the travel assistant will learn from the interactions and improve over time.