Metro India News | BENGALURU

Perfios.ai has introduced Journey Builder, an AI-driven low-code platform that enables banks and financial institutions to design, launch, and optimize customer product journeys faster. The platform claims to cut development time by over 60%, allowing institutions to adapt quickly to changing customer behavior and regulations.

Journey Builder helps convert data insights into actionable workflows without coding. It maps end-to-end processes like KYC, credit checks, underwriting, and fraud verification, and automatically identifies and resolves bottlenecks. Steps can be reordered, removed, or parallelized in real time to improve efficiency and reduce drop-offs.

The platform features a visual drag-and-drop workflow builder, modular components for lending, insurance, and onboarding, and 50+ pre-integrated connectors for verification, digitization, and compliance tasks. Built-in analytics track every step, enabling instant improvements, while sandbox testing and versioning maintain compliance and governance.

Designed for business users, Journey Builder allows product teams to innovate independently of engineering teams. It also includes India-specific support for regulatory guidelines, Aadhaar, DigiLocker, video KYC, and Account Aggregator integration.

Early pilots show a 60% faster development cycle, 70% less engineering effort, and three times quicker product iteration. With 15 years of experience serving over 1,000 institutions globally, Perfios aims to transform financial product journeys into agile, data-driven experiences.