In a bustling city like Hyderabad, the deteriorating state of public toilets and unclean public spaces has become a growing issue. One such area, Korutla—a small town in Telangana’s Jagtial district—was plagued by neglected toilets and the widespread problem of open urination. But a simple act of civic responsibility sparked a remarkable turnaround. Auto drivers at a busy stand in Ward 15 of Korutla took matters into their own hands, launching a community-led initiative to restore cleanliness and pride to the area.

The public toilet near the auto stand had fallen into severe disrepair, with broken doors and an unbearable stench from open urination, making it practically unusable for drivers, residents, and commuters. As the situation became increasingly intolerable, the Korutla Auto Driver’s Union decided to take action. Their initiative, with support from municipal officials and local volunteers, quickly transformed into a regular, collaborative effort. The drivers not only cleaned the toilets but also maintained the surrounding premises, clearing away the shame and setting an example for civic responsibility.

MD Irfan, president of the Korutla Auto Driver’s Union, noticed the issue when the facility had become so neglected that people stopped using it altogether. What began as frustration soon turned into a determination to make a positive change, no matter how small the contributions. In 2023, Irfan proposed a simple plan: each driver would contribute ₹10 per day to maintain the facility. With around 100 members in the union, about 40-50 members consistently contributed, and others soon followed suit. The pooled funds were used to purchase cleaning materials, detergents, sanitizers, and to cover minor repairs.

Irfan has been working on similar community issues for 2-3 years and has earned the trust of local authorities. “Municipal officials regularly inspect the site and have entrusted me with the responsibility due to my consistent involvement,” said Irfan.

The collaboration between the Auto Driver’s Union and municipal officials has been a key factor in the initiative’s success.

G Mahesh, a social activist and environmental engineer working in the Korutla Municipality, has been a long-time supporter of the project. Having observed the drivers’ dedication and consistent effort, Mahesh provided vital support, from contributing supplies to ensuring smooth coordination with municipal authorities for regular inspections and repairs. “What stands out is that this initiative shows that not every problem needs a big budget to solve. Small, consistent efforts can lead to lasting change,” Mahesh explained. The collaboration has kept the facility well-maintained, serving as a prime example of a low-cost, high-impact solution.

This initiative also highlights the importance of citizen engagement. Irfan and his fellow drivers are not just focused on toilet maintenance; they are also active in supporting the local community. In partnership with the Al-Umar Welfare Society, Irfan and his team provide food and essential supplies like bed sheets to homeless individuals in the area every week, especially on Sundays. “For us, it’s more than just a program—it’s a civic duty. People often ignore these issues until they are in their own backyard,” Irfan said.

Their work aligns with the goals of the Swachh Bharat Mission – Urban, which encourages cleaner environments and dignified sanitation for all. The ongoing efforts of the Korutla Auto Drivers have not only contributed to a cleaner, more sustainable community but have also set a shining example of the powerful combination of government support and citizen involvement.